Policies & Terms
We may consider product ideas you might wish to share with us, however please be aware that we have some very strict policies established that protect us from disputes regarding origins of ideas. Primarily, due to a very creative product development team, we have substantial lists of ideas, both documented and otherwise, which preclude us from ever signing non-disclosure agreements. As such, one must simply trust that we won't steal the idea or that we may have already considered the idea. Additionally, one must agree not to present the idea to any other person or manufacturer for a period of 18 months from the initial presentation. One must also disclose to us any other company to whom they may have previously presented the idea.
We collect minimal personal information for the sole purpose of marketing through email newsletter correspondence, enabling us to offer you the highest quality service and products possible. We consider your privacy a priority and will ensure its protection. Be assured that we will not sell or abuse this information. You may choose to have your information removed from our email list at any time.
Order Processing Policy
Please submit your order at AmericanCrafts.com, we are not able to process orders via telephone. After you submit your order, you will receive a computer-generated confirmation that your order was placed. If there are extra shipping, handling or other charges for your order, we will let you know the amount when the order is confirmed. At this time we do not process backorders. If your item is out of stock at the time of fulfillment we will cancel the out of stock product, ship the balance of your order, adjust your order total, and send you a shipping confirmation email notifying you of the change. Your order will be shipped within 3 business days after receipt. Please allow 7–10 days for delivery of your order.
Pricing is in US currency only. Shipping and handling are separate.
Sales Tax (if applicable) will be calculated based on the State or Province to which the merchandise is shipped.